Marketing & Operations · Portfolio

Emily
Bailey

Marketing & Operations

I bring ideas to life through thoughtful strategy, creative marketing, and seamless execution — blending creativity with organization to build brands, run campaigns, and keep everything behind them running.

DomainsMarketing · Operations · Client Experience
Based inNashville, TN
Emily Bailey
Emily Bailey
About

Emily Bailey

Marketing & Operations

Hi from Nashville, Tennessee!

I’m an operations and marketing professional with a passion for bringing ideas to life through thoughtful strategy, creative marketing, and seamless execution. From launching luxury real estate developments and building brand identities to managing complex projects and creating exceptional client experiences, I love finding ways to blend creativity with organization.

I graduated from Iowa State University with a degree in Business and Advertising. Since then, I’ve built my career across sales, marketing, and operations — experiences that shaped my ability to think strategically while staying focused on the details that make a difference.

Today I serve as the Marketing & Operations Director for The Approach Group in Nashville, where I lead branding, marketing strategy, project management, and day-to-day operations for a luxury real estate team. I’m passionate about building meaningful relationships, creating memorable experiences, and continuously finding new ways to grow.

Areas of Expertise

Marketing & Brand

For teams looking to build a memorable brand and create marketing that drives results.

  • Brand strategy & identity
  • Social media management
  • Email marketing campaigns
  • Website management
  • Content planning
  • Luxury listing marketing
  • Graphic design (Canva)
  • Digital advertising

Operations & Project Management

Keeping projects, people, and processes organized from start to finish.

  • Project management
  • Workflow & SOP development
  • Listing launch coordination
  • Vendor management
  • Timeline management
  • Cross-team collaboration
  • Process improvement
  • Event planning

Client Experience & Execution

Creating seamless experiences through thoughtful communication, organization, and attention to detail.

  • Client communication
  • Executive support
  • Presentation design
  • Vendor coordination
  • Marketing collateral
  • Relationship management
Brand & Identity
01

Building the brand from the ground up.

A complete visual identity for The Approach Group — logo system, palette, and the templates that carry it across every touchpoint.
The Challenge

A new luxury team needed an identity worthy of the properties it represents — distinctive, timeless, and flexible enough to work everywhere from a yard sign to an Instagram story.

What I Built

I helped shape the full brand from concept to rollout — collaborating with the founders and the Compass brand team on the logo suite, color system, and the templated assets that keep every piece on-brand.

The Result

A cohesive identity — the arched-door mark, AG monogram, and a refined palette — that reads as luxury at a glance and stays consistent across print, social, and web.

The logo system — vertical lockup, horizontal wordmark, AG monogram, and the arched-door icon.

The Approach Group logo suite: vertical, horizontal, monogram, and icon

The palette — a restrained, high-contrast system.

Prestige Blue#1B2D44
Golden Earth#B2866C
Soft Linen#FCFBF6
Black#040503
White#FFFFFF

In application — social story & post templates.

The Approach Group social media story and post templates
Marketing & Brand
02

From listing to launch.

Every launch is a coordinated, multi-channel process — here it is running end to end.
The Approach

I manage the entire launch process from start to finish, so every listing is presented at its absolute best and goes live on a strategic timeline.

What I Run

A full rollout: custom launch plan, photography & video, staging, marketing assets, MLS & website, a social campaign, email, broker and open-house promotion — through to close.

The Result

Every listing launches on time with maximum exposure and a consistent, elevated experience from first touch to close.

A recent launch — The Avery, a boutique luxury new-construction collection in Nashville’s West End. One property, one coordinated campaign.

Hover any image to view it in full

The Avery listing marketing collage
Listing IdentityProperty branding & marketing collage
The Avery agent preview and content day flyer
Agent PreviewContent-day event flyer & email
The Avery enter to win promotion flyer
Promotion“Enter to Win” event driver
Marketing & Brand · Brand + Digital
02 — continued

A brand, applied everywhere.

Taking a defined brand system and running it consistently across every channel.
Brand

I partnered with our founding partner and Compass’s design team to guide the brand’s development — names, direction, logo concepts, and guidelines — then made it the foundation of every client-facing touchpoint.

Digital Presence

I built and manage the team’s Instagram from the ground up and keep the website and Linktree current — content strategy, creation, scheduling, and community engagement.

The Result

Stronger brand recognition and consistency, increased engagement and visibility, and a cohesive presence that reflects the luxury experience the team delivers.

Hover any image to view it in full

The Approach Group website homepage
theapproachgroupnash.com — the team website
The Approach Group Instagram feed
Instagram — built & managed from the ground up
The Approach Group Linktree
Linktree — the listing hub, kept current
Operations & Project Management
03

The system behind the work.

Keeping projects, people, and processes organized from start to finish.
The Challenge

A small team producing a premium volume of listings and marketing needs infrastructure — or things slip. I build the systems that keep everything on time and on standard.

What I Built

Project timelines and launch plans, workflow & SOP development, vendor coordination (photographers, videographers, stagers), MLS & CRM management, and process improvements across the board.

The Result

Seamless coordination for agents, sellers, and vendors — and the infrastructure that lets a small team operate like a much larger one.

2026 Business Tracker
Live deal pipeline — The Approach Group
A single source of truth I maintain across the team’s book of business — every listing, buyer, and closing tracked from first contact to close. Client names blurred for confidentiality.
$106.9M+Pipeline & MLS
active listings
$52.7M+Buyer
pipeline
$19.7M+Closing
2026 YTD
$63.3M+Future development
2027–2028
ListingStatusSideClientTypePriceClosing
#01 Premium Residence Pipeline Buyer Jess & Deb Rosen Phase: Active EST: $2,500,000
#02 Ultra-Luxury Residence Pipeline Buyer Nathan & Bridgette Fuerensten Phase: Active EST: $10,000,000
#03 Mid-Market Residence Pipeline Buyer Gary Lindsey Phase: Active EST: $700,000
#04 Luxury Residence Pipeline Buyer Logan Mulvey Phase: Active EST: $3,500,000
#05 Luxury Residence Pipeline Buyer Emily & Mick O'Grady Phase: Nurturing EST: $3,500,000
#06 Luxury Residence Pipeline Buyer Virginia Woodward Phase: Nurturing EST: $4,000,000
#07 Ultra-Luxury Residence Pipeline Buyer Tom & Gina Geen Phase: Nurturing EST: $8,000,000
#08 Ultra-Luxury Residence Pipeline Buyer Tony Hughes Phase: Nurturing EST: $10,000,000
#09 Premium Residence Pipeline Buyer Martha Irwin Phase: Nurturing EST: $2,500,000
#10 Luxury Residence Pipeline Buyer Jonathan & Amanda Reeser Phase: Active EST: $3,000,000
#11 Mid-Market Residence Pipeline Seller Scott Resale EST: $600,000
#12 Luxury Lot Pipeline Seller Nathan & Bridgette Fuerenstein Vacant Lot EST: $3,200,000
#13 Luxury Residence Pipeline Seller Nathan & Bridgette Fuerenstein Resale EST: $6,000,000
#14 Premium Residence Pipeline Seller Joe & Molly Lacher Resale EST: $2,000,000
#15 Mid-Market Residence Pipeline Seller Amy Hornsby Resale EST: $495,000
#16 Luxury Residence Pipeline Seller Joseph Saoud Resale - Renovation EST: $4,500,000
#17 Ultra-Luxury Residence Pipeline Seller Justin Davis, Andrew Moreton New Construction EST: $10,000,000
#18 Ultra-Luxury Residence Pipeline Seller Ryan Miller New Construction EST: $10,000,000
#19 Premium Residence Pipeline Seller Virginia Woodward Resale EST: $2,000,000
#20 Mid-Market Residence Pipeline Seller Rob & Mirna Caldwell Resale EST: $700,000
#21 Luxury Residence Pipeline Seller Tyler Pennington New Construction EST: $3,500,000
#22 Premium Residence Pipeline Seller Pat Howl Resale EST: $2,500,000
#23 Ultra-Luxury Residence Pipeline Seller Mario Trujillo New Construction EST: $8,000,000
#24 River Oaks Residence Pipeline Seller Jody Roberts - JMR Investments New Construction EST: $6,500,000
#25 Luxury Residence Pipeline Seller Phil Hyde (Hyde Construction Group) New Construction EST: $5,000,000
#26 Ultra-Luxury Residence Pipeline Seller Cory Parkinson New Construction EST: $15,000,000
#27 Ultra-Luxury Residence Pipeline Seller Cory Parkinson New Construction EST: $15,000,000
#28 Ultra-Luxury Residence Pipeline Seller Cory Parkinson New Construction EST: $15,000,000
#29 Ultra-Luxury Residence Pipeline Seller Cory Parkinson New Construction EST: $15,000,000
#30 Luxury Residence Pipeline Seller Emily & Mick O'Grady Resale EST: $3,500,000
#31 Luxury Lot Preparing Seller Nathan & Bridgette Fuerenstein LOT $3,199,000
#32 Ultra-Luxury Residence Off-Market Seller A & J Allen Resale EST: $20,000,000
#33 The Lloyd Residence On Market (MLS) Seller Lee Zoller New Construction $1,389,000
#34 Printers Alley Residence On Market (MLS) Seller Gary Bowie Resale $12,999,000
#35 Mid-Market Residence On Market (MLS) Seller Amani Kelly, Mike Young Resale $639,000
#36 Premium Residence On Market (MLS) Seller Trisha McClanahan Resale $1,644,900
#37 Luxury Residence Under Contract Buyer The Pooles $3,900,000 Jul 31, 2026
#38 Luxury Residence Under Contract Seller Nathan Lyons New SF $3,900,000 Jul 31, 2026
#39 Luxury Residence Under Contract Seller Patrick & Lauren Poole Resale $3,850,000 Jul 31, 2026
#40 The Pendry Residence Under Contract Buyer The Rochelles New Construction $3,300,000 Closes 2028
#41 Premium Residence Closed Seller Kari & Richard Mason Resale $2,100,000 Jun 15, 2026
#42 Premium Residence Closed Seller Jason Keckley & Bryan Church New SF $2,450,000 Jun 26, 2026
#43 Mid-Market Residence Closed Buyer Donna and Andy Hartmann Resale $752,500 Jun 24, 2026
#44 Luxury Residence Closed Seller Taryn & John Wilters Resale $4,000,000 Jun 05, 2026
#45 Premium Lot Closed Buyer Phil Hyde (Hyde Construction Group) Lot $1,070,000 May 21, 2026
#46 Premium Residence Closed Buyer Joe Lacher Resale $2,250,000 May 22, 2026
#47 Premium Residence Closed Seller Chance Powers Resale $1,999,900 May 12, 2026
#48 Luxury Residence Closed Seller Michael & Amanda Rizzari Resale $3,825,000 May 15, 2026
#49 Mid-Market Residence Closed Buyer Hagan Family Trust Resale $595,000 May 15, 2026
#50 Premium Residence Closed Seller John Farris Resale $1,849,999 May 05, 2026
#51 River Oaks Lot Closed Seller Jody Roberts - JMR Investments Lot $1,550,000 Apr 20, 2026
#52 Mid-Market Residence Closed Seller Kathrynn Flinn Resale $725,000 Apr 22, 2026
#53 Premium Residence Closed Seller Eric & Jessie Decker Resale $1,700,000 Mar 31, 2026
#54 Mid-Market Residence Closed Seller Will Stelly Resale $750,000 Feb 19, 2026
#55 Mid-Market Residence Paused Seller Amani Kelly, Mike Young Resale $684,999
Standard Operating Procedure
CRM Management & Client Action Plans
OwnerMarketing & Operations CadenceWeekly · Quarterly ScopeFull team
Objective — Maintain an organized, high-engagement CRM: consistent action plans for past and current clients, clean tags, and reliable records — so the whole team works from one accurate source of truth.
01

Weekly CRM Review

Every Monday · team status meeting · all team members
  • Review current & past client lists
  • Audit tags — keep, modify, or remove
  • Confirm action plans exist for new clients
  • Ensure past-client plans are initiated
  • Clear any outstanding CRM tasks
02

Action Plan Development & Assignment

Past clients
  • Define touchpoints — home-anniversary cards, market updates, follow-up calls
  • Identify prior-year clients to enroll
  • Assign tasks to owners in the CRM
  • Set CRM to refresh anniversaries & follow-ups monthly
Current clients
  • Assess whether an ongoing plan is needed
  • Define milestones tied to transaction steps & updates
  • Align plans to the client journey
03

Tag Management

  • Review existing tags for relevance
  • Build a master tag list for consistency
  • Remove outdated or unused tags
  • Standardize naming conventions
04

Implementation

  • Add plans for all relevant clients
  • Include monthly/quarterly follow-ups, event invitations, post-sale service & surveys
  • Assign deadlines and responsible parties
05

Documentation & Reporting

  • Keep the CRM manual current in the team drive
  • Log changes to plans, tags & records
  • Track engagement on a KPI sheet
  • Report updates in weekly meetings
06

Ongoing Maintenance

  • Review & update action plans quarterly
  • Run periodic audits of CRM data
  • Gather feedback from agents & team
Client Experience & Execution
04

Designing the whole experience.

Seamless communication, thoughtful touches, and events people remember.
The Challenge

In luxury real estate, the relationship is the product. Every touchpoint — from onboarding to the closing gift to a client event — has to feel considered.

What I Create

Client communication and executive support, branded marketing collateral, presentation design, and end-to-end event planning — from concept and vendors to day-of execution.

The Result

A consistent, elevated experience that builds relationships and earns repeat business and referrals.

The Approach Group branded closing gift box
Closing GiftBranded gift box — custom candle, snuffer & wax-sealed note
The Approach Group Agent Content Day invitation
CollateralPrinted event invitation — wordmark & wax-seal branding
Driving Results Through Strategy & Execution

A blend of operations, marketing, and client experience that moves luxury real estate from concept to close.

The numbers reflect not only transaction volume, but the systems and strategy that support every milestone.

$19.7M+Closed sales supported
2024 YTD
$106.9M+Active listings &
sales pipeline
$52.7M+Buyer pipeline
$63.3M+Future development
pipeline · 2027–2028
My Role Across Every Milestone
Brand StrategyWebsite DevelopmentSocial Media LaunchPhotography & VideoMarketing CampaignsProject ManagementClient ExperienceListing Coordination
Let’s create something exceptional

Ready for the next chapter.